1) Overview
We sell digital products and account-based services only. We do not sell any physical items.
Because our products are delivered digitally and involve sharing account credentials (email & password), they are considered used and delivered immediately after access is provided.
2) Digital Products & Account-Based Services (Very Important)
Our products include, but are not limited to:
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Google storage accounts
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Email & password–based account services
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Cloud storage access
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Software access
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Any service delivered digitally
Once the email, password, or account credentials have been shared and the service has been activated, the product is considered delivered and used.
After activation: NO refund, NO return, NO exchange, NO cancellation.
This rule is strictly enforced.
3) Responsibility Disclaimer for Google Accounts / Storage Services
For Google storage, email accounts, or any storage/account-based services:
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These storage services are not owned, operated, or controlled by us. They are provided by third-party companies such as Google.
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We only purchase and deliver the account/service with working access at the time of delivery.
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Once the account credentials (email & password) are shared and the service is activated, the responsibility of using, managing, and maintaining the account becomes entirely yours.
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If any issue occurs later — including storage limitations, login problems, suspension, policy changes, recovery issues, or any restriction from Google — we will not be responsible.
Because these storage services are not our own services, after activation we will NOT refund any amount under any circumstances.
This rule is final and non-negotiable.
4) Service Activation Rule
Once any digital service, Google storage, or account service is activated and login details are delivered:
No refund, no return, no cancellation, and no exchange will be allowed.
5) Non-Returnable & Non-Refundable Items
All products and services sold by us are non-returnable and non-refundable, including:
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Digital products and services
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Google storage / email / account services
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Downloadable software products
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Gift cards (if applicable)
6) Exceptions
Refunds will only be considered in the following situation:
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If we fail to deliver the service or account credentials after purchase.
Once delivery is completed and access is shared, no refund will be processed.
7) Late or Missing Refunds (If Approved Under Exception)
If you were approved for a refund under the exception above and haven’t received it:
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Check your bank account again
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Contact your credit card company
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Contact your bank (processing time may apply)
If you still have not received your refund, contact us at: onlinesoftwarezone@gmail.com
8) Need Help?
For questions related to refunds and returns, contact us at: onlinesoftwarezone@gmail.com
